Privacy Policy

Data controller

Data collected

We collect the following personal data:

• Account information: name, email address, phone number
• Billing information: company name, address, VAT number (processed by Stripe)
• Usage data: connection logs, actions performed on the platform
• Contact form: name, email, phone, message content

Purpose of processing

• Provide and manage access to the Service
• Process payments and manage subscriptions
• Send transactional emails (invoices, alerts, password changes)
• Respond to contact requests
• Improve the Service and fix technical issues

Legal basis

Data retention

Data sharing

Your data may be shared with the following third-party processors:

We do not sell your personal data to third parties.

Data transfers

Some processors (Stripe) may transfer data outside the EU. These transfers are governed by Standard Contractual Clauses approved by the European Commission.

Your rights

In accordance with the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us at: [email protected]

Cookies

The platform uses only strictly necessary cookies for authentication and session management. No advertising or tracking cookies are used.

Security

We implement appropriate technical and organizational measures to protect your data: encrypted connections (HTTPS), secure password storage, restricted access, regular backups.

Complaints

If you believe your data protection rights have been violated, you may file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertes): www.cnil.fr