Terms of Service
Article 1 — Purpose
These Terms of Service govern the use of the ResiNetwork platform, a SaaS WiFi management service for residential buildings equipped with UniFi infrastructure.
Article 2 — Definitions
- Service : the ResiNetwork platform accessible at https://resinetwork.com
- Client : the legal entity or individual subscribing to the Service
- User : any person authorized by the Client to access the Service
Article 3 — Access to the Service
Access to the Service requires creating an account and subscribing to a paid plan. The Client is responsible for maintaining the confidentiality of their login credentials.
Article 4 — Description of the Service
The Service provides:
- WiFi password management (PPSK) per apartment
- Welcome sheet generation with QR codes
- Real-time network monitoring
- Automatic synchronization with UniFi controllers
Article 5 — Pricing and payment
Prices are displayed on the platform and are exclusive of taxes. Invoices are issued monthly and payable within 30 days.
Payment is processed through Stripe. The Client authorizes recurring billing for the duration of the subscription.
Article 6 — Duration and termination
The subscription is for an indefinite period with monthly billing. Either party may terminate the subscription at any time. Termination takes effect at the end of the current billing period.
Article 7 — Obligations of the Provider
- Provide access to the Service 24/7, subject to maintenance operations
- Ensure the security and confidentiality of Client data
- Notify Clients of any planned maintenance
Article 8 — Obligations of the Client
- Provide accurate and up-to-date information
- Use the Service in compliance with applicable laws
- Maintain the security of their account credentials
- Not attempt to access other clients' data
Article 9 — Liability
The Provider shall not be liable for any damage resulting from the Client's use of the Service, including but not limited to data loss, service interruptions of the UniFi controller, or unauthorized access due to compromised credentials.
Article 10 — Applicable law and jurisdiction
These Terms are governed by French law. Any dispute shall be submitted to the competent courts of Romans-sur-Isere.